Open Role · Operations
Lead Qualification Call Specialist
You will join the fourteen-person qualification call team that runs the AAJneeti SOP across forty active retainers.
- Noida, India (In-office, 6 days)
- Full-time
- ₹4 to 8 LPA
- 2+ years
~3 min · response within 5 days
About the Role
You will join the fourteen-person qualification call team that runs the AAJneeti SOP across forty active retainers. The role is structurally important — every lead our clients receive has been qualified by a member of this team, and the qualification-rate numbers our clients see are produced by your work specifically.
This role is not telemarketing. The qualification SOP requires deep familiarity with the client's inventory or program (real estate units, B-school admissions criteria, B2B ICPs), and the disqualification call is judgment-led, not script-led. Most of our team members come from sales backgrounds in real estate, education counselling, or B2B inside-sales.
No prior agency experience required. We train extensively on the SOP in the first month. We expect that within ninety days you are running the qualification calls for two full retainers independently.
Responsibilities
- Make 60-90 outbound qualification calls per day across assigned retainers
- Apply the AAJneeti qualification SOP — confirm budget, timeline, intent, and reachability
- Disqualify wrong-fit leads on the call and tag CRM with the reason
- Hand off qualified leads to the client's sales team with full call notes
- Surface lead-quality drift signals to the retainer director (e.g. "the last 50 leads from this campaign have all been wrong-budget")
- Maintain >90% reachability rate within 24 hours of lead capture
Requirements
- 2+ years of phone-based sales, counselling, or qualification experience — preferably in real estate, education, or B2B
- Native or near-native fluency in Hindi and English. Tamil, Bengali, Malayalam, Marathi, or Gujarati a plus
- Comfortable making outbound calls at 60-90/day cadence
- Patience to handle the difficult disqualification conversation calmly and professionally
- CRM literacy — Privyr, HubSpot, Zoho, or similar
Benefits
- Salary ₹4-8L per annum (CTC) depending on experience, plus monthly performance bonus tied to qualification rate
- In-office at Sector 62 Noida HQ, six days a week (Saturday is half-day)
- Health insurance for self
- Path to qualification-team-lead role within 18 months
- Multilingual specialists earn a 15% language premium
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